The bank replaced the fragmented setup with Decube as a single, truly unified platform spanning ADLS, ADF, Fivetran, Snowflake, and Power BI, with ServiceNow integrated for incident workflows. The deciding factor was the combination the legacy tool couldn't offer: one platform that was genuinely unified across the stack, not just a shared front end, paired with observability and reconciliation features strong enough to trust in production.
Rollout connected each system to build reliable, end-to-end lineage, layered in observability to surface data issues proactively, added reconciliation checks across key pipelines, and wired incident detection through to ServiceNow so issues could be triaged and tracked using the team's existing ITSM workflow.